About Us
Supporting Your
NDIS Journey
Our Story
Wellness Care was created to provide NDIS participants with support that feels genuinely personal, consistent and respectful. We saw that many people were receiving services, but not always the kind of support that truly understood their goals, their culture or the way they wanted to live each day.
From the beginning, our focus has been on listening first. We take time to understand each person’s strengths, challenges and routines, and then build supports around what matters most to them – whether that’s feeling safer at home, getting out into the community more often, or accessing specialised clinical care.
Based in Melbourne, we support participants, families and carers across the surrounding suburbs. Our team brings experience in daily living supports, behaviour support, nursing, early childhood and SDA, but our real strength is the relationships we build with the people we support.
Our Mission
To provide person-centred NDIS supports that help people with disability live safer, more independent and connected lives – with services that are respectful, reliable and tailored to each individual.
Our Vision
A community where people with disability have real choice, control and opportunity, and where quality support is easy to access, understand and trust.
Our Values
Respect
We honour each person’s rights, choices, culture and lived experience in every interaction.
Person-Centred Care
We listen first and design supports around your goals, strengths and routines.
Quality & Safety
We follow NDIS Practice Standards and continuously improve our services to keep you safe and supported.
Trust & Transparency
We communicate clearly, explain your options and keep you informed at every step.
Collaboration
We work with you, your family, carers and other providers to achieve better outcomes together.
Who We Support
Wellness Care supports NDIS participants across Melbourne with a wide range of needs, goals and backgrounds. We work with individuals, families, carers and support coordinators to deliver services that make everyday life safer, easier and more meaningful.
People We Commonly Support:
Adults who need help with daily personal activities and household tasks
Participants requiring high intensity or more complex care
People wanting to build independence, life skills and community connections
Families seeking early intervention and therapeutic supports for children
We Also Work Closely With
Parents, guardians and family members
Informal carers and friends
Support coordinators and other providers
Health professionals involved in your care
How We Work With You
At Wellness Care, we believe the best outcomes come from working alongside you, not just providing services to you.
We Listen First
We start by understanding your goals, preferences, culture and daily routine. This helps us design supports that feel right for you from the beginning.
We Plan Together
We work with you, your family, carers and support coordinator to build a clear support plan that fits your NDIS funding and focuses on what matters most to you.
We Support, Review & Adjust
We provide consistent, reliable support and regularly check in with you. If your needs, goals or NDIS plan change, we adjust your services so they stay relevant over time.